equipo - colaboración con metodologías híbridasAgile is a flexible way of working in which an enterprise facilitates its people to work where, how, and when they want – with high resilience and fewer constraints – to boost up their performance and provide “best in class” value with customer compliance. It uses information technology and communications to allow people to fit their needs without traditional ideas of when and where tasks must be completed. It depends on the idea that work is an activity we do, rather than a place we go.

Advanced tools sustain this new model and allow to cater customer demands, minimize costs, improve sustainability, and increase productivity.

What are the goals of agile work?

The key selling point of an agile work model is that agile is a win-win situation. It offers various benefits to both employers and employees, which are covered in the next section. This is much more than just making people’s lives more comfortable and flexible: ultimately, a scalable work model can achieve results that are hard to achieve in traditional work environments.

But what are the goals and results of implementing agile methodologies in your workplace?

Wider adaptivity: The entire organization is empowered to be much more flexible and responsive to changing needs and situations when team members are not bound to location or fixed office hours. For instance, if employees are based at multiple time zones, it becomes easier to give extended support hours to clients or work around the clock to complete a deadline.

Employee productivity: When businesses measure performance by activity and output, rather than on the time physically spent at a desk, workers become motivated to spend their time on critical tasks that meet organizational goals, improving their schedules at times when their energy and personal productivity are high.

As per recent studies, location-independent employees are more productive and elated compared to their on-site counterparts. And when employees are relaxed and engaged at work, this develops a feedback loop that leads back high organizational performance and responsiveness: when employees get more done, they tend to be actively empowered by management –the entire company benefits. Agile Training helps you learn to implement Agile in a better way across your organization.

The Employers Network for Equality & Inclusion (ENEI) describes in its guide to agile working: “The place where employees have the autonomy and empowerment to choose when and where they work, a culture is fostered that eliminates artificial measures of success, for instance, time and attendance, while the focus is on performance and results.”

Further, according to ENEI not every position can be adapted into agile flexibility. In fact, most jobs can’t incorporate flexibility on all four categories: time, source, role, or location/production mode.

Benefits of Agile Project Management

The use of agile methodology with a web or app project is generally about collaborating with new customers, but it also accelerates productivity and improves quality. Additionally, the agile methodology has many advantages to offer to project management.

Here are the most important benefits:

Collaboration: Customer compliance is one of the most important parts of an agile project management team. By updating the clients on the progress, working on their feedback and prioritising workflow according to their requests will ensure that the client ends up being satisfied. Team management software can also help throughout the process.

Time Saving: In an agile project, the team divides the project into small “sprints”, which usually need to be done within two weeks. This helps the team prioritize small important tasks and deliver them in less time. The time saved can be spent on secondary items that improve product quality.

Faster Results: After each sprint and before going into the next sprint, the team will take breaks to test their work and then go back to fix any bugs, take customer feedback and perform changes,. Agile is not only focused on faster development; it also aims at maximizing quality.

Highly Flexible: With agile, it’s never too late for change. When a client demands an important modification in the product design or data architecture, the team will work on small iterations of a minimum viable version with the new features. In contrast, change requests at the last stage in production can shatter a waterfall project.

Hybrid: Combination of Waterfall and Agile

Agile and Waterfall are well-known visions of software development management.

The former follows the iterative development and is flexible, while the latter is a step-by-step development and needs careful planning.

About twenty-three percent of all companies experienced that using principles of both approaches is more advantageous than choosing one of the two. The traditional Waterfall project management approach and Agile combination are called Hybrid.

Agile adopters are most abundant in software development, but for budgeting, planning, and hardware set up, waterfall can work better. Further, by integrating Agile practices into a traditional Waterfall work processes, enterprises can deliver successful projects early. For instance, project planning is done in sprints, testing can be integrated into the development, and feedback can be taken regularly. You can even modify the Waterfall model, organizing retrospectives with the use of Kanban boards towards a hybrid model.

It is important to note that the choice of hybrid framework’s features may vary from project to project. Hybrid frameworks not only include using both approaches according to the project phase, but also involve options to embed Agile practices into a Waterfall process.

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 businessman hands holding magnifier and analyzing flowchart with data information on a white paperProject value has changed a lot over the past decades. In our parents’ generation, the idea of a project was linked to two professional profiles: architects and engineers. Where the architect combined artistic creativity and practicality, and the engineer due to his capacity of imposing his vision to nature, connecting long distances through bridges, roads, oil pipelines and great achievements such as the airplane and the television.

Projects in a world of transformation

Currently, digital transformation is a companies’ first challenge.

As a consequence of those advancements, today, the project by antonomasia is technological. The projects expert is normally related, some way or another, with digital world.

Discover how to make the most of your projects for your business

Download White paper Project-based Management, ITM Platform

That change has broken the classical definition of a project’s success. In other words, the project has been transformed into a business management tool. It is not a matter of technicians and project managers anymore: there are great managers with the title of Chief Strategy Officer (CSO) or Strategy Director whose favourite projects are transformation projects.

In the classic model, a project was successful if it was delivered on time, within the expected budget and quality. Construction projects keep in accordance with this model.

However, nowadays it is very common that projects that meet those criteria to end up failing. For example, a business application which does not take off among users.

But, how is it possible that an effective and efficient project with enough quality does not fulfil the expectations?

The answer is in the current situation. Fifty years ago, the world was relatively stable. The project didn’t need to amaze to be successful: it was enough for it to get home to port. But, when reality is constantly changing, that port cannot be reached with a linear trajectory.

New definition of success

At this moment, things have changed and the new definition of success includes a new vertex: innovation

In the end, 21st century projects only ensure success if they allow to change things and start to work in another way. Innovation doesn’t need to be something of long reach: it is enough with the addition little value increases in order to qualify the organization in its change strategy.

Big Data analysis for the discovery of business opportunities is a field in which many incremental steps of this kind can me made towards an organizational model that doesn’t exist yet. It is not easy to quickly find the  truth behind data: Big Data strategy will include very different transformation projects among which there are preliminary analysis, algorithm design, the design of new products based on identifiable market niches and the integration of those data with the existing CRM. All those projects are oriented to the generation of new opportunities.

For a graphic design agency, another good example would be the creation of a project for a client with a technology that had never been used before. This is also a transforming project as it creates a completely new capacity and competence.

This idea is equivalent to recognizing that change management should be absorbed as a corporate mission by any company that wants to maintain competitiveness in the market.

With the new definition of success, it is also possible to redefine with precision what we understand as a project in the era of digital transformation:

 “The project is a set of factors which produce added value, whose delivery to the organization is scheduled in time for its realization”

There is also another consequence of this definition. The project has an end in time, but when the output is delivered, that innovative work has only just begun: you need to exploit the advantages.

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successful partnership, business people cooperation agreement, teamwork solution and handshake of two businessmanIn every career, there’s a range of qualities and personality traits that can make or break your success. Project management is no different—and there are certain characteristics that project managers need to have in order to meet proficiencies in various industries. With the help of a useful software that eases the organizational and methodological demands of the job, project managers can find the necessary foundation of support whilst honing their own regulatory skillset.

Whether or not you have enrolled in a college program dedicated to growing a project management skillset or you intend to independently learn the industry with the assistance of technology, there are specific qualities that need to be exhibited in order to be successful. Some of the desirable qualities include having a mentorship mentality and being tech-savvy, but one of the most vital skills for any project manager is negotiation. Without negotiation, project management strategies both interpersonally and online will ultimately fail, as achieving wise decisions based on an effectual negotiation is the staple of any worthy venture.

Why Negotiation Matters

Negotiation is an essential part of project management due to the on-going nature of negotiating within the projects, and software can greatly improve the systematic fulfilment of project objectives. Both informal and formal negotiations are typical in various scenarios, such as when dealing with providers as they agree to contracts (formal) and having discussions to obtain internal resources (informal). Project managers will therefore need to know how to negotiate and how to do it well for the sake of each step of the project.

Negotiation is vital in many facets of project management, such as conflict management, contract management, and stakeholder management. By being a strong negotiator face to face and online, you will be able to showcase excellent verbal and listening skills while setting and achieving certain goals and limits. Having this skill also means that you know when and how to close the negotiation, which can make a significant impact on the outcome of the project and how your company ranks online.

Tips for Being a Better Negotiator

If you want to develop your negotiating skills, there are many tips to consider. One is that you should always take the initiative and be proactive about your approach. By taking charge of the process, you will have the psychological advantage to shape its outcome. Many strong negotiators often utilize the “anchoring” technique, where you clearly state your intentions early on in the conversation so that your counter-party uses your opinion as their starting point.

Another tip is to use your body language to your advantage. Research in communication shows that a message is transferred 55% by body language, 38% by the way you speak, and 7% by the actual words. This means that your facial expressions and gesticulations can make you more persuasive in negotiation and more suggestive of your point of view.

Negotiation is a daily part of project management, both face to face and online, and it is crucial for people in the field to develop effective negotiating skills in order to be most successful at the job in addition to utilizing available organizational software.

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As a warm-up to our upcoming webinar, we discuss with Mats Malmström the importance of project value and project culture, and how they sometimes get thrown in as an afterthought. Mats is owner of LYM Consulting and a multi-talented management consultant with more than 25 years of experience as executive sponsor, program and project manager.

Hi Mats, let me just say I’m happy to welcome you to our blog and to kick-start our partnership.

Thank you Jaime, I am really excited to work with you at ITM Platform.

What attracted you most of ITM Platform when you first saw it, and what would you say that makes it different to other tools?

I have come across many PPM and PM tools during my years as project manager and executive sponsor. Some of these tools are extremely powerful and provide organizations with the functionality needed to be able to successfully manage projects.

What I like with ITM platform is that it allows you to manage your organization’s projects and programs in one place and to a reasonable cost.  The versatility and the ease of use of the software allows you to manage your portfolio, plan and monitor your programs and projects, communicate with your project team and stakeholders, and get an instant overview of the status of your portfolio and each project individually. Also, it allows you to manage any type of project, structured and/or agile.

“What I like with ITM platform is that it allows you to manage your organization’s projects and programs in one place and to a reasonable cost.” 

Each organization has its unique ways of working. Hence, another important feature in the ITM platform is that you can easily customize the tool to your current processes.

project-value---blog-banner

You come from a long career in the Information and Communication Technology sector. What’s your experience of the industry in how it relates to projects? Are there any specific challenges you wouldn’t typically find in other context?

This sector has a long history of applying project management principles successfully. Many companies have a high project maturity with well defined processes. Having said that, in my experience the main challenges many companies have are to follow and adapt their project management practices to be successful in a very disruptive and competitive market. These organizations have invested heavily in their current tools and processes slowing down the process of change that is desired. I have also seen at various occasions that tacit PM knowledge and best practices have been lost as a result of re-organizations.

“The nature of a project is to interconnect and involve various parts of the organization in the spirit of innovation and transformation to reach challenging goals that might not be possible to manage in the current operation.”

Would you say this is changing over time, or are any of those issues long-standing concerns?

These are challenges all organizations in any industry have. Today’s business environment does require organization to be faster and innovative to succeed, that goes for project management practices too.

The key to ensure that your project is generating the maximum value is to align it with the organization’s strategic plan and business goals. The nature of a project is to interconnect and involve various parts of the organization in the spirit of innovation and transformation to reach challenging goals that might not be possible to manage in the current operation. The project performance gives a good indication of how well or bad the whole organization is set up for generating maximum value.

We will discuss what it means to talk about the value of projects with a webinar on January 24. Why do you think this topic is so fascinating?

Expected/ desired/ value has always been a deciding factor for what we do and how we invest our resources. Organizing the work to be done as a project has been shown over the history of mankind as the most powerful vehicle to drive and create value for an organization in a reasonable time frame. However, the notation of value is relative in time and in context. Organizations need a systematic approach to assess, prioritize, monitor and communicate project value, or rather, the value of their investments. It shall to embrace the whole organization.  In today’s knowledge based economy, it is more important than ever to ensure that everyone understands what we mean by value in a given situation to contribute to maximizing value in the project at all time.

I have led cross functional project teams with a consistent focus on value creation resulting in, for example, shorter time to market for new product releases, better margins and break-in contracts.

“Whenever project value is perceived differently or known too late, the impact on results is disastrous”

Perhaps it doesn’t seem like a priority… Do you think there are different perceptions between employees, project managers and portfolio folks?

I would not say that the expected value is a not priority in the project. What happens sometimes is that project value, translated to project goals are taken for granted and the project’s attention is steered towards executing the project schedule and firefighting. I have also seen in projects that value has not be clearly defined and broken down in order to effectively communicate it to the project and all stakeholders. These two situations lead to the project value being perceived or understood differently or known too late.  In some cases, it had a disastrous impact on the project result.

What do you recommend to someone that wants to improve project culture at their organization?

It’s interesting that you mention project culture. Project culture is what I would call the organization’s soul, it ensures a common understanding of the value of projects, and how to work and build the capabilities in the organization to realize that value.

I would recommend that you start with understanding where you are today and from there define what is the correct strategy for your organization. I will share with the webinar participants a simple and at the same time quite effective assessment tool to measure the organization’s project culture.

“Always make sure you communicate project value to your stakeholders. The worst possible mistake of a project manager is to underestimate the importance of communication.”

Are there any don’ts / terrible mistakes?

I would say that you should never underestimate the importance of communication. We as project managers spend more than 80% of our time communicating. Make sure that you communicate clearly the project value at all time to your stakeholders.

I’d like to discuss yet another topic before we part ways. You have experience on both sides on the Atlantic and in LatinAmerica, as well as the US. We know Anglo-Saxon markets are more mature, but what have you learned in LatAm that you wouldn’t have otherwise?

I have met many highly skilled and successful project managers and PMO managers in Latin America leading the implementation of project management best practices in their organizations. The challenges they have are related to the culture and the structure of business, making it sometimes more difficult to get consensus about the value of projects and to develop a strong project culture.

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enterprise resource planning (erp), hraphs, dollars, construction, tools, team

ERPs (Enterprise Resource Planning systems) are the widest and most complex category of business software. As they are dedicated to all kinds of resources management, they must coexist with other business solutions which are more dedicated to business, such as PPM systems. In this article, we provide the keys regarding the limits of each tool and tips for a successful integration.

Sometimes, at ITM Platform we receive integration requests from some of our clients’ ERPs. In the following example, we explain what the coexistence rules are between a Project Portfolio Management system and an ERP.

Why ERP and PPM should coexist: a common story

A great ticketing agency hires a business controller to carry out an evaluation of the company’s internal processes. Its mission is to suggest improvements oriented to solving data discrepancy problems which currently exist between the finance department and commercial divisions. These matters are having important political repercussions because they affect sensitive issues such as the calculation of bonus at the end of the year.

From the first moment, the expert supposes that the problem is within the business software that the company is using. Or, in other words, within the incoordination between the different management tools that have been adopted in different areas of the company, in which the CIOs figure doesn’t exist.

An ERP with duplicated information is a bad ERP

Our business controller discovers that no one has taken the effort to define information flows between ERP (a kind of a feral version of SAP) and the company’s project portfolio management system. The consequence is that there are parallel processes with divergent results whose origin is difficult to estimate. Basically, the ERP doesn’t get to capture the complexity of a project’s cost structure in which there are cost estimates, real bills, calculated costs of internal and external hours, reported and accepted…

From that moment on, a decision is taken: PPM system, oriented to business generation, should be the entry point for all the information related to the organization’s projects, so that PPM project’s financial data “rules” over ERP and disagreements can be eliminated.

This example is typical within ERP integration and project management software. Generally, it is advisable to give autonomy to PPM system in order to support the projects’ activity solvency.

5 keys to ERP’s successful integration with a PPM system

Even though each company will have different use cases and specific necessities, there are some clear recommendations for the successful integration of ERP with a PPM system.

  1. Let each system do its job. Data integration must be limited to what it is strictly operative. it is not advisable to design an integration which turns out to be an even greater complexity. On the other hand, orient yourself by three basic goals: avoid work duplication, avoid data divergence and promote transparency.
  2. Share the necessary information. In a corporate environment, there cannot be black boxes. But we aware about the amount of information you share: when transparency is perfect, informative noise can be very loud with a very high productivity cost. That is why it is often advised not to send ERP more project data than the strictly necessary to carry out administrative and financial control tasks.
  3. Choose a flexible PPM. Many PPM systems only send aggregated information about project costs, hindering project costs allocation to different items. By contrast, ITM Platform can send information with the desired granularity thanks to its open API (see documentation).
  4. Don’t slave away your project managers by forcing them to adopt the projects’ module of you ERP. As you can see down below, the best way to integrate ERP and PPM is by letting ERP be in charge of the administration and PPM face all the complexity and the flexibility that a project demands.
  5. Encourage collaboration around projects and the standardization within ERP. Apart from data integration, every technological integration process must face human and change management components. Designed procedures must leave enough operating space for project experts, taking advantage of communication and team cooperation systems, which sets out the PPM solution. On the other hand, ERP usually keeps to much stricter, standardized and mandatory procedures.

What sections of a project are covered by ERP?

When analyzing information systems and data flows in which a business environment is based, it is essential to know in advance what the connected areas are and possible overlaps between different platforms.

There are 4 points in which ERP administrative control layer comes into contact with projects:

In all these areas, it is crucial to design automatic flows from the portfolio management system to the ERP, specifying in each case the needed granularity and not sending invalid data as, for example, the estimated cost of a task.

What can't an ERP do?

The perception of an ERP being a business management machine which serves for any kind of activity can be a very big strain for corporate projects’ health.

For example, here are 5 areas in which ERP does not meet operative standards required by a portfolio management software

  • Resources planning: even though ERP can calculate and manage resource payments, only PPM has the enough flexibility to plan the resources and to be adapted to delivered work as it is being produced.
  • Project methodology: PPM tools are designed to be configurable to project methodologies in almost every environment. In addition, its functional scope is, as in ITM Platform’s case, very ambitious, gathering in one place financial and efforts data, risk planning and management, business goals, documents, deliverables, etc.
  • Task management and access to team members: the work content is difficult to manage from an ERP as, generally, the number of project team members with access to the environment, as well as its collaborative characteristics, is limited.
  • Portfolio view: PPM systems have prearranged project and portfolio signs and metrics which give a real-time image of the projects’ advancements, apart from allowing to work with customized exportable reports. Obtaining a similar view from an ERP means a tremendous configuration effort and hundreds of consultancy hours, while with ITM Platform it is about a few weeks.

Keep on reading:

Benefits of connecting your CRM to your project management tool

Your bank’s mobile app would not exist without unified Project Portfolio Management

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freelance set with various cartoon character design working at home, work from home, self employed, home office, work at home, freedom, conceptual vector illustration.Many people are discovering that working from home is a great advantage, and companies are inclined to agree. Hiring a contractor over an employee, and using that employee to build a virtual team for projects, is advantageous in a number of ways:

  • Improvements in employee work/life balance
  • Little to no travel time
  • Higher ability to hire the best talent worldwide
  • Overall increased employee efficiency

While it is apparent that pulling in virtual workers for a team project is a great idea, it’s also important to make sure the business avoids the following possible overall pitfalls. If these issues are successfully deterred, then working from home in a team project works well.

Manage a delocalized team with ITM Platform. Try it for free.

Losing Focus

When you work from home, losing focus is more of an issue than in an office. No matter how dedicated a worker is to a project, staying on task might become challenging. Avoid this situation by remaining highly professional when it comes to work. Becoming exceptionally organized, and understand your role on the team. This will help you maintain focus and stay on task with the project, because you will avoid being frustrated with lack of understanding.

Cultural Differences and Communication Barriers

Today’s virtual world runs on a global scale. Anyone who has been on a virtual team understands this issue. While the project is in the planning stages, remain professional. Speak on a professional level, and use textbook English in all written communication. It is important to do this to avoid as many misunderstandings as possible. As the project moves forward, make sure communication barriers are broken down by asking for clarification when necessary. Most businesses will appreciate a question over having to redo a portion of a project due to a misunderstanding.

Technology and Data Access

All project team members must have access to the right technology to do the job, such as survey tools or company passwords. Remote projects depend on this access almost exclusively to get projects finished. Often, businesses will set up secure passwords for each team member. This way, if a team member becomes dishonest and acts in an unethical manner, the company will know where the breach happened. Be sure to keep your security information secret, only use it to work on projects, and never act in a way that would cause anyone to question your integrity. Make remote team projects work by acting as you would if you were sitting in an office with a boss breathing over your shoulder.

Lucy Wyndham

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